Tuesday, December 7, 2021

Gartner: Key infrastructure and operations trends to dominate 2022

The impact of COVID on the workforce is making the IT world more challenging for infrastructure and operations (I&O) leaders, but it's also a chance for those leaders to drive some serious business changes and increase resiliency, according to analysts presenting at this week’s virtual Gartner IT Infrastructure, Operations & Cloud Strategies Conference.

“I&O leaders need to drive change, not simply absorb it,” said Jeffrey Hewitt, research vice president at Gartner, to the virtual audience. I&O leaders are expected to deliver more adaptable and resilient service from anywhere — and for an increasingly distributed workforce, Hewitt said.

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Thanks to Michael Cooney (see source)

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