Wednesday, March 10, 2021

Delivering Remote Workforce Collaboration as a Managed Service

Managed service providers (MSPs) have a unique perspective during this time of extreme remote workforce transformation during the COVID-19 pandemic. Not only do they have to ensure remote worker productivity for their employees, but they also need to deliver the same quality of service (QoS) to their customers. A recent CompTIA members study revealed that only 41% of IT professionals had “strong capabilities when it came to remote work.” And 42% said “they needed better support options” and saw significant benefits to investing in remote work capabilities such as virtual private network (VPN), cloud, collaboration applications and cybersecurity. A total…

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source https://blog.equinix.com/blog/2021/03/10/delivering-remote-workforce-collaboration-as-a-managed-service/

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