Friday, October 13, 2017

T-Mobile Puts 5 GB Cap on International Roaming Plans -

T-Mobile has announced the company is placing a 5GB monthly cap on T-Mobile subscribers who roam internationally. Previously, T-Mobile customers who visited Canada and Mexico could use their unlimited data plans as they normally do in the States, a PR move T-Mobile received significant praise for. Wireless carriers long impose massive surcharges upon customers who traveled overseas, something that began to shift when T-Mobile launched its Mobile Without Borders effort back in 2015. It was generally well received, though users in our forums did note the advetrising for the program sometimes didn't match reality.

But T-Mobile apparently found its roaming costs didn't add up.

A new announcement indicates that starting November 12, 2017 customers on T-Mobile ONE, Simple Choice North America, or legacy rate plans with a qualifying feature will receive unlimited talk, text and data with a maximum of 5GB of 4G LTE data. T-Mobile ONE Plus customers that pass beyond that threshold will find themselves throttled to 256 kbps for the remainder of their billing cycle, while users on all other plans will be throttled to 128 kbps for the remainder of their billing cycle.

In a FAQ, the company says it is capping international roaming usage at 5 GB to "prevent usage beyond the intent of the product."

"In order to prevent usage beyond the intent of the product, we implemented a limit on the amount of monthly 4G LTE data," says T-Mobile. "Less than 1% of people with this benefit travel to Mexico and Canada use over 5GB a month. After 5GB of high-speed data is used in Mexico and Canada (or your high-speed data allotment is reached, whichever comes first), customers will stay connected with unlimited data at Simple Global speeds (up to 128kbps for most plans or 256kbps with T-Mobile ONE Plus)."

The announcement has more detail on T-Mobile's decision to cap international roaming at 5 GB per month for those interested.

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